RapidIdentity Administrators' and Users' Guide

QRC - Submit Requests

Once logged into RapidIdentity via a web browser: https://<your-host-name>, follow the steps below to submit a request for an entitlement.

1. From the Requests module, select My Entitlements from the left side bar. Click Request Entitlement+.

Toggle the view between Tile and List View.

toggle_and_list_view.png

2. The Catalog will display all available entitlements that you are eligible to request. Select the checkbox in the upper right-hand corner for the entitlement and click Request in the bottom action bar.

my_entitlements_grid_request_new2.png
select_and_request.png

3. A request details window will display and will vary based on the entitlement being requested. Complete the request details, as required, and click Request.

4. From My Entitlements, the requested entitlement will display along with the status of the request.

submit_request.png
request_status.png