RapidIdentity Administrators' and Users' Guide

Ask Approval

The Ask Approval action provides RapidIdentity the dataset needed to loop in a manager or other decision-maker into a workflow. When the entitlement is requested, an Alert will show up in the assigned approver's Alerts menu as a request to Approve or Deny.

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Table 32. Add Action - Ask Approval Fields

Field

Description

Name

Enter a name for this approval action.

Description

Provide an optional description of the approval action.

Previous Action

This is a read-only reference field that displays which action will happen immediately before this one in the workflow.

Next Action

Choose the action to perform next after the entitlement has been approved.

Next Action on Deny

Choose the action to perform next after the entitlement has been denied.

Approver

Begin typing to view a list of approvers that could be used for this action.

Note

If you choose a group as an approver, the notification will go to all members of that group, and any one of them can approve the entitlement request.

Days Before Approval Expires

Enter the number of days that will be allowed to pass without approval or denial before the opportunity to approve or deny expires and is removed from the approver's Alerts queue.

Note

If an approval request expires without being approved or denied, the workflow will automatically fail.

Escalation Approver

Begin typing to view a list of approvers that this request could be escalated to.

Note

If you choose a group as an escalation approver, the notification will go to all members of that group, and any one of them can approve the entitlement request.

Days Before Automatic Escalation

Enter the number of days that will be allowed to pass before the approval request is automatically assigned to the Escalation Approver.